Terms and Conditions

Welcome to Sunrise Transcription!

These terms and conditions outline the rules and regulations for the use of Sunrise Transcription’s website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website or services.

1. Definitions

  • "Company" refers to Sunrise Transcription.

  • "Client" refers to any individual or organization using our services.

  • "Services" refers to medical transcription services provided by the Company.

2. Services Provided

Sunrise Transcription offers accurate, timely, and confidential medical transcription services. While we strive for perfection, the Company is not liable for minor errors or inaccuracies, provided they do not materially affect the document's intent.

3. Use of Services

By engaging our services, the Client agrees to:

  • Provide clear and accurate source material for transcription.

  • Use our services only for lawful purposes.

  • Notify the Company of any errors or issues within 7 days of receipt of transcribed files.

4. Confidentiality and Data Privacy

Sunrise Transcription is committed to protecting Client confidentiality. All data shared with us will:

  • Be stored securely.

  • Be used solely for the purpose of providing transcription services.

  • Not be shared with third parties without prior consent, except where required by law.

We adhere to HIPAA and other relevant data protection regulations to ensure the highest standards of privacy and security.

5. Payment Terms

  • Payment for services must be made as per the agreed-upon terms.

  • Invoices are due within 15 days of receipt unless otherwise specified.

  • Late payments may incur additional fees or service suspension.

6. Turnaround Time

We aim to deliver completed transcriptions within the agreed timeframe. However, turnaround times are subject to:

  • Volume of audio/video files.

  • Quality of the provided material.

Delays caused by factors beyond our control will not render the Company liable.

7. Limitation of Liability

Sunrise Transcription is not responsible for:

  • Errors resulting from unclear or inaudible source material.

  • Consequential damages arising from the use of our services.

Our liability is limited to the cost of the transcription service provided.

8. Modifications to Terms

The Company reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. Continued use of our services constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be resolved exclusively in the courts of Lucknow.

10. Contact Us

If you have any questions about these terms, please contact us:

By using our website and services, you agree to these terms and conditions.